At Naik Masale, we strive to ensure that your spices and masalas reach you in the freshest condition and as quickly as possible. Below are the details of our shipping policy to help you understand our process.
1. Order Processing Times
Please note that order processing times are separate from the shipping times you see at checkout. All orders are processed within 3 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Due to high order volumes or unforeseen postal service issues, there may be occasional delays beyond our control. We appreciate your patience during these times.
2. Domestic Shipping Rates and Estimates
For domestic shipping, we offer the following options:
| Shipping Option | Estimated Delivery Time | Price |
|---|---|---|
| Option 1 | 6 to 7 business days | ₹200 |
| Option 2 | 3 to 5 business days | ₹500 |
| Option 3 | 3 to 4 business days | ₹1000 |
Shipping charges for your order will be calculated and displayed at checkout. We also offer free shipping on orders over ₹[threshold] within India.
3. Local Delivery
For our customers in [service area], we offer local delivery to ensure you get your spices even faster:
- Free local delivery is available for orders over ₹200within [area of coverage].
- For orders quantaty 2, we charge ₹100 for local delivery.
- Deliveries are made from [10 am -4pm] on [ business days].
We will contact you via text message with the phone number you provided at checkout to notify you of our delivery on the day of arrival. Check our service area using the embedded map or list of ZIP/postal codes [link to map or list of areas].
4. In-Store Pickup
If you’re nearby, you can skip the shipping fees with free local pickup at the following location(s):
[List of pickup locations]
After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pickup within X to X business days. We will notify you via email when your order is ready along with instructions for pickup.
In-Store Pickup Hours:
[Store hours and available days of the week]
Please bring your order confirmation email when you come to pick up your order.
6. How to Track Your Order
Once your order has shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
For any further questions or concerns regarding shipping, feel free to contact us at support@naikmasale.com or call us at +91- 9142403131